I exercise five days per week and also get a stiff upper back and neck area often. Mz Hearn Spa is very clean and comfortable. The staff is courteous and pleasant. When they have worked deeply on my Trapezius and Supraspinatus, which are always the ones I ask them to focus on, I leave much better off than when I arrived. I also have a sore Levator scapulae muscle often, which irritates my shoulder blades. They do well with that, too, working it deeply with a good kneading motion. It is a good place for a relatively deep tissue massage.